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Frequently Asked Questions
Like many DIY projects, there’s room for error. Working with a travel expert means you are guaranteed success, quality and value at every step of the planning process. Travel with peace of mind knowing you have the support necessary to overcome any obstacles you may face.
If you need your travel expert to follow-up with suppliers, rebook a flight or get you that seat, room, suite or cabin, we’re here for you. Hassle-free travel starts here and ensures you have everything you need along the way.
Not to mention, your time is precious and we make the planning process simple.
Can I book part of my trip myself?
Travelers who book online independently don’t receive the same attention and service as those who book with a respected agency that gives the purveyor continuous business.
With our unique system, we can track the portions of the trip you plan yourself and integrate it into your itinerary. This way, if something goes wrong while you are traveling we have access to all your bookings and can step in to help when needed.
Absolutely. Our travel experts get to know you and your travel preferences so we can make the right recommendations. We approach every relationship like a partnership.
What do I do if something goes wrong on my trip?
With 24/7 support, your designated travel expert can follow-up with suppliers, rebook a flight or get you that seat, room, suite or cabin – we’re here for you. Hassle-free travel starts here and ensures you have everything you need along the way.
Do agencies charge more?
In most cases, our competitive fares meet or beat internet fares and most travel agencies do not charge any fees for products and services on which they make a commission.
But, working with an agency is a personalized service, and that means there are costs associated with the time and effort your travel expert spends helping you plan your trip.
At large, the travel industry is similar to the stock market with product prices fluctuating by the hour, sometime by the minute. Between a fast-paced market and promotions with hidden conditions, a good advisor is invaluable when it comes to making sense of all this information.